{"id":2411,"date":"2019-04-10T17:18:52","date_gmt":"2019-04-10T16:18:52","guid":{"rendered":"https:\/\/rollem.com\/?page_id=2411"},"modified":"2020-01-15T13:41:46","modified_gmt":"2020-01-15T13:41:46","slug":"quality-policy-statement","status":"publish","type":"page","link":"https:\/\/rollem.com\/accreditations\/quality-policy-statement\/","title":{"rendered":"Quality Policy Statement"},"content":{"rendered":"<h1>Quality Policy Statement<\/h1>\n<h2>We create Delighted Customers<\/h2>\n<ul>\n<li>\n<h3>Right Place<\/h3>\n<\/li>\n<li>\n<h3>Right Time<\/h3>\n<\/li>\n<li>\n<h3>First Time<\/h3>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<h3>Scope<\/h3>\n<div>\n<p>&#8220;Specialists in the Manufacture of Print Finishing Machinery&#8221;\u00a0<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Customer Focus<\/h3>\n<div>\n<p>We will make the satisfaction of customers&#8217; needs our primary goal by working with customers to establish and satisfy their requirements, now, and in the future. Effective communication arrangements have been established to assist with the feedback of information relating to the supply of product and the associated service. Information is analysed and used to continuously improve the company\u2019s processes.\u00a0\u00a0<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Risk Based Approach<\/h3>\n<div>\n<p>We have adopted a risk-based approach to quality management and achieve this by forward planning, monitoring risks, opportunities and compliance obligations of the quality management systems. We actively monitor the needs and interests of relevant parties and issues that could affect the Quality Management System and its business objectives.\u00a0<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Staff &#038; Training<\/h3>\n<div>\n<p>We will promote an environment that recognises the contribution of our staff to the success of the business and encourages their involvement and development. Senior management will provide the appropriate training and educational opportunities and resources to support the achievement of business objectives.\u00a0<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Competition<\/h3>\n<div>\n<p>We will aim to consistently provide better products and services than our competitors, in those markets in which we compete.\u00a0<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Responsibility for Quality<\/h3>\n<div>\n<p>It is the responsibility of the Senior Management Team to lead the ISO 9001:2015 and to involve all staff through a program of continuous improvement and effective teamwork. The Senior Management Team have taken responsibility and ownership for the Quality Management System and will ensure that the company adheres to this and its improvement moving forward.\u00a0<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<p>\n    <a href=\"wp-content\/uploads\/ISO9001-FS-685492-2019-11-11.pdf\">Download ISO9001:2015 Certificate<\/a>\n<\/p>\n<p><!-- {\"type\":\"layout\",\"children\":[{\"name\":\"Process Header\",\"type\":\"section\",\"props\":{\"width\":\"expand\",\"padding\":\"small\",\"style\":\"secondary\",\"text_color\":\"light\",\"media\":\"images\\\/home-header.jpg\",\"height_viewport\":true,\"header_overlay\":\"light\",\"image\":\"wp-content\\\/uploads\\\/Rollem-10th-July-7-1.jpg\",\"media_advanced\":true,\"image_size\":\"cover\",\"media_background\":null,\"media_overlay\":\"rgba(0, 0, 0, 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