{"id":519,"date":"2017-09-16T01:31:13","date_gmt":"2017-09-16T00:31:13","guid":{"rendered":"http:\/\/rollem.spotlightdev.co.uk\/?page_id=519"},"modified":"2020-01-15T13:53:22","modified_gmt":"2020-01-15T13:53:22","slug":"service","status":"publish","type":"page","link":"https:\/\/rollem.com\/services\/service\/","title":{"rendered":"Service"},"content":{"rendered":"<h1>Service<\/h1>\n<h2>We offer annual service contracts and breakdown call outs for all our print finishing systems.<\/h2>\n<p><img decoding=\"async\" src=\"wp-content\/uploads\/image2-1.jpg\" alt=\"Service Contracts\"><\/p>\n<div>\n<h2>Service Contracts<\/h2>\n<p>If you take up our annual service contract this includes:<\/p>\n<ul>\n<li>Labour and travel for any problem with the equipment causing a disruption to production (parts not included, operator error and aborted calls not included);<\/li>\n<li>48 hour (next working day whenever possible) attendance for any problem with the equipment causing a disruption to production (parts not included), weekend servicing available at extra cost;<\/li>\n<li>One annual machine check and preventative maintenance service (parts not included), additional 6 month machine check and service for larger systems;<\/li>\n<li>One free training\/advice call at anytime during the 12 months, which may be used for example to cover advice on new applications;<\/li>\n<li>Electrical and safety check on every visit;<\/li>\n<li>Regular updates on new products and applications.<\/li>\n<\/ul>\n<\/div>\n<p><img decoding=\"async\" src=\"wp-content\/uploads\/image3-1.jpg\" alt=\"Callout Service\"><\/p>\n<div>\n<h2>Callout Service<\/h2>\n<p>If you have a breakdown\u00a0problem we promise to be on site (UK only)\u00a0within 48 hour (next working day whenever possible) attendance for any problem with the equipment causing a disruption to production (parts not included), weekend servicing available at extra cost.\u00a0<\/p>\n<p>We can talk your technicians through the problem offering telephone support and video conferencing to reduce the need for site visits where possible.<\/p>\n<\/div>\n<p><img decoding=\"async\" src=\"wp-content\/uploads\/image4-1.jpg\" alt=\"\"><\/p>\n<div>\n<h2>Contact Us To Discuss Your Requirements<\/h2>\n<p>To enquire about\u00a0maintenance and servicing\u00a0for your existing Rollem machine, call us now on\u00a0<a href=\"tel:01226745476\">+44 (0)1226 745476<\/a>\u00a0and ask for\u00a0James\u00a0or email us\u00a0<a href=\"mailto:sales@rollem.com\">sales@rollem.com<\/a>\u00a0.<\/p>\n<\/div>\n<p><!-- {\"name\":\"\",\"type\":\"layout\",\"children\":[{\"name\":\"Header 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applications.<\\\/li>\\n<\\\/ul>\"}}]}]},{\"name\":\"\",\"type\":\"row\",\"props\":{\"fixed_width\":\"large\",\"breakpoint\":\"m\",\"layout\":\",2-3\",\"vertical_align\":true,\"match\":false},\"children\":[{\"name\":\"\",\"type\":\"column\",\"props\":{\"widths\":[\"\"],\"image_position\":\"center-center\",\"vertical_align\":\"middle\",\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image\":\"wp-content\\\/uploads\\\/image3-1.jpg\",\"image_svg_color\":\"emphasis\",\"link_target\":\"\",\"image_border\":\"\",\"image_box_shadow\":\"\",\"image_hover_box_shadow\":\"\",\"image_box_decoration\":\"\",\"position\":\"\",\"position_z_index\":\"\",\"maxwidth\":\"\",\"maxwidth_breakpoint\":\"\",\"block_align\":\"\",\"block_align_breakpoint\":\"\",\"block_align_fallback\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"animation\":\"\",\"visibility\":\"\",\"image_alt\":\"Callout 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possible.<\\\/p>\"}}]}]}]},{\"name\":\"\",\"type\":\"section\",\"props\":{\"style\":\"muted\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\",\"image_effect\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"row\",\"props\":{\"fixed_width\":\"large\",\"breakpoint\":\"m\",\"layout\":\",2-3\",\"vertical_align\":true,\"match\":false,\"order_last\":true},\"children\":[{\"name\":\"\",\"type\":\"column\",\"props\":{\"widths\":[\"\"],\"image_position\":\"center-center\",\"vertical_align\":\"middle\",\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image\":\"wp-content\\\/uploads\\\/image4-1.jpg\",\"image_svg_color\":\"emphasis\"}}]},{\"name\":\"\",\"type\":\"column\",\"props\":{\"widths\":[\"2-3\"],\"image_position\":\"center-center\",\"vertical_align\":\"middle\",\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<h2>Contact Us To Discuss Your Requirements<\\\/h2>\\n\n\n<p>To enquire about\\u00a0maintenance and servicing\\u00a0for your existing Rollem machine, call us now on\\u00a0<a href=\\\"tel:01226745476\\\">+44 (0)1226 745476<\\\/a>\\u00a0and ask for\\u00a0James\\u00a0or email us\\u00a0<a href=\\\"mailto:sales@rollem.com\\\">sales@rollem.com<\\\/a>\\u00a0.<\\\/p>\",\"text_style\":\"lead\"}}]}]}]}],\"props\":[],\"version\":\"1.21.10\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Service We offer annual service contracts and breakdown call outs for all our print finishing systems. 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